T-Mobile will automatically extend the validity of the prepaid account to seniors

Seniors no longer have to worry about renewing their T-Mobile account. The operator will not require them to leave the house to top up.

The Sars-Cov-2 coronavirus pandemic is ongoing, and the infrastructure of mobile operators is undergoing a real siege. This is mainly related to work and distance learning. Despite this, telecoms are trying to make our lives easier in different ways. One idea is additional data packages . They pleased those customers who had exhausted packages prematurely.

However, telecoms are aware that such ad hoc help is not enough. T-Mobile announced yesterday that it will no longer charge the mobile transfer used when students use e-learning platforms. Today, the network announced a partnership with Microsoft to facilitate the transition to remote learning also for teachers and lecturers.

Another move from T-Mobile is to help seniors using prepaid services.

The operator is aware that the dangers of an ongoing pandemic affect the elderly most. Seniors are in so-called risk group, and this group statistically most rarely uses the purchase of telecommunications services via the Internet. Often, family members who cannot see each other are responsible for paying their numbers.

T-Mobile decided that it does not want its customers to remain in contact with loved ones and unnecessarily expose themselves to virus infection, therefore the network automatically extends the validity of subscriber accounts settled in the prepaid model to all clients who have reached the age of 60 by 100 days to persons who could lose your active account in the next 30 days.

The automatic extension of the pre-paid account validity in T-Mobile also applies to customers who are currently inactive.

The operation is performed automatically by the network and does not require any action on the part of the subscriber. The participants of the action will be notified by SMS about successful completion.

However, it should be remembered that the automatic extension of the account takes into account the age of the person to whom the number was registered. In case someone took a number for the senior, it won't work.



T-Mobile will automatically extend the validity of the prepaid account to seniors

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